eCommerce Technician

Closing Date: 31 October 2023
Department: Claims | department info
Please email your CV to human.resources@sabre.co.uk

Purpose

The eCommerce department are responsible for delivering a range of new motor insurance products and developments for Sabre. As part of this role, you will be assisting with daily checks and tasks which ensure incoming data is processed efficiently. You will also assist with implementation of new & existing product changes & developments with an aim to delivering changes to a high standard whilst working to timescales.

Key Responsibilities

• Activation of new brokers and schemes
• Assist with the testing of rates, documents and EDI using a variety of software systems
• Assist with ongoing maintenance of Sabre products to ensure optimum accuracy
• Work to improve processes, data quality & underwriting functionality
• Support other teams within Sabre with software system issues & queries
• Investigate rating, point of sale and EDI data defects and work with software providers to find an effective solution
• Assist with monitoring tasks such as daily EDI & MID submission

Key Performance Indicators

• Excellent communication skills
• Highly motivated & reliable
• Team player
• Self - development

Relationships

• Reporting to eCommerce Team Leader
• eCommerce Team
• Product Development Team
• Business Account Managers
• Business Systems
• Brokers & Software Houses

Skills, Knowledge & Experience

• 2 years of more experience ininsurance or an office environment
• Ability to communicate clearly andconfidently by phone and email
• Good Microsoft Word & Excel skills
• Ability to learn to use various policy administration systems

Competencies

• Planning & organising - Ability to plan & prioritise your own workload each day
• Problem Solving/Query Resolution - Taking problems or queries from brokers and software houses and investigating and rectifying issues
• Embrace Change - Enthusiastic &forward - thinking approach to change and a keenness to learn new skills on an ongoing basis
• Teamwork - Ability to work well within a team environment and assist your colleagues with a variety of tasks
• Self-Development - Identify areas in which you require self-development to improve your knowledge to benefit your role. Show motivation to learn new tasks
• Excellent Communication - Providing an excellent level of communication and attention to detail

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Please email your CV to human.resources@sabre.co.uk