Go Girl

Go Girl was launched in November 2011 to appeal to young female drivers

www.gogirl.co.uk

Drive Smart

Drive Smart was launched in August 2013 offering telematics car insurance

www.drivesmartinsurance.co.uk

Insure 2 Drive

Insure 2 Drive launched in November 2010 offering general motor insurance

www.insure2drive.co.uk

Opportunities

Trainee Claims Handler

25 May 2018

Closing Date: 30 September 2018
Department: Claims | department info
Reply to: Human Resources | human.resources@sabre.co.uk

Download the application form

Role purpose and context

Sabre Insurance is a successful UK based insurer selling car insurance primarily through brokers, but also directly to the public through the Insure 2 Drive, Go Girl and Drive Smart brands.

As a member of the Claims team you will be trained to investigate, negotiate and settle claims over a 2 year milestone training period.

A performance review, including a salary increase, will be given every 4 months over the 2 year training period.

After the initial training has been completed (approx. 3 – 6 months) you will take responsibility for your own case load including fire, theft, windscreen claims and eventually some non-serious personal injury, dealing with solicitors, insurance brokers, loss adjusters and direct contact with customers and third parties.

Key responsibilities:

  • Ensure that allocated claims are fully investigated.
  • Act as the key contact for specific customers/brokers.
  • Communicate with policyholders, solicitors and others by telephone and in writing.
  • Identify opportunities to make recoveries and follow the recovery through.
  • Maintain accurate estimates on outstanding claims so the appropriate reserve can be made for each claim.
  • Work within the team to ensure that all claims are settled within appropriate time scales.
  • Work flexibly within the team, assisting colleagues wherever pressure is greatest to enhance overall team performance.

Key Relationships:

Reporting to the team leader, key internal relationships will be with other members of the team and other claims teams.

Qualifications and experience:

  • 5 GCSE passes or equivalent (grades A-C) including English and Mathematics.
  • Experience of working in an office.
  • Excellent communication skills.
  • Computer skills.

Competencies:

  • Planning and organising
  • Delivering results
  • Embracing change
  • Team working
  • Self-development
  • Delivering excellent customer service

Download the application form